Privacy Policy
Last Updated: August 5, 2026
Disclaimer: This privacy policy is general business information and should not be treated as legal advice. For specific legal guidance regarding your privacy rights and obligations, please consult with a qualified legal professional.
Information We Collect
Hook & Ladder Mentorship collects the following types of information:
- •Personal Information: Name, email address, phone number, and contact details
- •Purchase Information: Payment details, transaction history, and package selections
- •Form Responses: Information submitted through contact forms, strategy call submissions, and Email Club signups
- •Communication Data: Records of emails, messages, and support interactions
How We Use Your Information
We use collected information for the following purposes:
- •Service Delivery: Providing mentorship services, coaching, and program support
- •Email Club: Sending weekly hiring intel, recruitment tips, and exclusive content
- •Customer Support: Responding to inquiries and providing assistance
- •Business Records: Maintaining records for accounting, legal compliance, and business operations
Information Sharing
We share your information only with trusted partners necessary for service delivery:
- •Wix: Website hosting and platform services
- •Google Workspace: Email and business communication tools
- •Zapier: Workflow automation and form processing
- •Payment Providers: Wix Payments and checkout processors for secure transactions
- •Email Tools: Email service providers for Email Club delivery
Data Retention
We retain your information for as long as necessary to provide services and maintain business records. You may request deletion of your personal information at any time by contacting us.
Your Rights
You have the right to:
- •Access your personal information
- •Request correction of inaccurate information
- •Unsubscribe from Email Club communications at any time
- •Request deletion of your data
Contact Us
For privacy inquiries, data access requests, or to unsubscribe from communications, please contact us at:
info@hookandladder.ca
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